Privacy Policy

1. Data Controller

The controller responsible for the data collected on this website is OrchestraPlay (French "micro-entreprise," registration no. 507 587 178 R.C.S), represented by Matthieu Bergheau. For any questions regarding your personal data, you can contact us at: orchestraplay@gmx.fr.

2. Data Collected

We collect the following data depending on how you use the website:

• Account data: name, email address, payment information (processed directly by Stripe, never stored by us)
• Browsing data: pages visited, time spent on the site, device and browser used (via Google Analytics)
• Contact data: information voluntarily submitted through our forms (contact, custom request)

3. Cookies

This website uses cookies to improve your browsing experience, measure site traffic (Google Analytics), and, where applicable, for advertising measurement purposes on social media. You can accept or decline non-essential cookies via the banner displayed on your first visit, and change your choice at any time in your browser settings.

Some cookies are strictly necessary for the website to function (for example, those related to logging into your member account via MemberSpace) and cannot be disabled.

4. Purpose of Processing

Your data is used to: manage your subscription and access to content, process your payments via Stripe, respond to your contact or customization requests, and improve the website through traffic analysis. Your data is never sold to third parties.

5. Sharing Data with Third Parties

Some data is shared with the technical service providers necessary for the website to function: Squarespace (website hosting), MemberSpace (subscriber access management), Stripe (payment processing), Vimeo OTT (video hosting), and Google Analytics (traffic measurement). These providers are subject to their own privacy policies and only use your data within the scope of the services they provide to OrchestraPlay.

6. Data Retention Period

Your account data is retained for the duration of your subscription, then deleted or anonymized within a reasonable timeframe after cancellation, unless a longer retention period is legally required (for accounting purposes, for example).

7. Your Rights

In accordance with the GDPR, you have the right to access, rectify, erase, restrict, and object to the processing of your personal data. You may exercise these rights at any time by contacting us at: orchestraplay@gmx.fr. You also have the right to file a complaint with the CNIL, the French data protection authority (www.cnil.fr).

8. Data Security

Your data is hosted and secured through the infrastructure of our service providers (Squarespace, Stripe, MemberSpace), which apply recognized security standards. No payment information is stored directly by OrchestraPlay.